WinWinWorld

Since 2003, there has been a rise in web based  showroom lead management systems. Initially all were well received as better to have some way of recording enquiries to follow up than discretionary paper based processes. Many companies have thrown their hat into the ring but not really dented the success of the first start advantage of e-GoodManners. 8 years is an eternity in web & IT development but this is how long it has taken for a radical departure from bolt on solutions to all emcompassing , measurable profit driving systems.Read more

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• philw's blog

Salespeople 12-18months on...

A danger point in any salespersons career is just after 12months when the initial enthusiasm dissipates along with close support from the manager as more new people are taken on.

I know from my own experience , after 12 months in the job you start feeling secure and experienced so you think you know it all. Then, sales start to dip, so you change tactics and then its gets worse!

The reason? Consistency of process. Chances are the sales manager hasn't time to coach so the pressure builds and the salesperson either works it out themselves or they leave.Read more

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• philw's blog